Slotozen Privacy Policy

At Slotozen Online Casino, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit Slotozen, create an account, or use any of our services. By accessing our platform, you agree to the practices described below.

Information We Collect

Here at Slotozen, we collect several categories of information to provide you with a safe and personalized gaming experience. Our registration process requires certain details, while other data is gathered automatically as you interact with our platform.

• We collect your full name, date of birth, email address, and phone number during registration at Slotozen Casino
• We gather payment and transaction details when you use MasterCard, Visa, MiFinity, Neosurf, CoinsPaid, or bank transfers
• We track your gaming activity, deposit history, and bonus usage to improve our services
• We record your IP address, device type, browser information, and location data
• We may request identity verification documents to comply with licensing obligations

How We Use Your Data

Our Slotozen platform uses your personal information for legitimate business purposes. We never sell your data to third parties for unrelated marketing without your consent. Instead, we at Slotozen use your information responsibly to run our operations efficiently and securely.

• We process your data to verify your identity and prevent fraud
• We use your contact details to send updates about promotions, free spins, and bonus codes
• We analyze your gaming behavior to offer tailored bonuses, including welcome bonuses and cashback
• We retain transaction records as required under our Curaçao license
• We use your information to respond to support requests via email or live chat

Cookies and Tracking Technologies

At Slotozen Casino, we use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, keep you logged in, and understand how you navigate our site. You can adjust your browser settings to disable cookies, though this may limit certain features of our platform.

Data Sharing and Disclosure

We do not share your personal information with unauthorized parties. However, our Slotozen operations sometimes require limited disclosure to trusted partners who help us run the casino smoothly.

• We may share data with payment processors to complete deposits and withdrawals
• We work with regulatory authorities under our Curaçao license when legally required
• We share information with fraud prevention and security service providers
• We may disclose data to game providers such as Pragmatic Play, Evolution, or Hacksaw to facilitate gameplay

Data Security

We at Slotozen take data protection seriously and implement industry-standard security measures to safeguard your information. Our Slotozen Casino systems use encryption technology to protect sensitive data during transmission, including payment details and personal identifiers. Despite our best efforts, no method of transmission over the internet is completely secure, and we encourage you to protect your own login credentials.

Your Rights

You have several rights regarding your personal data when using Slotozen Online Casino. We are committed to ensuring you can exercise these rights easily by contacting our support team.

• You can request access to the personal data we hold about you
• You can ask us to correct inaccurate or outdated information
• You can request deletion of your account and associated data, subject to legal retention requirements
• You can withdraw consent for marketing communications at any time
• You can contact us at support@slotozen.com to exercise any of these rights

Data Retention

Our Slotozen platform retains your personal data only as long as necessary to fulfill the purposes outlined in this policy, including compliance with licensing, tax, and anti-money laundering obligations. Once this period expires, we securely delete or anonymize your information.

Age Restrictions and Account Eligibility

We at Slotozen only permit registration from individuals who are of legal gambling age in their jurisdiction. If we discover that an underage person has created an account, we will immediately suspend it and delete associated personal data, in line with our responsible gaming commitments.

International Data Transfers

Because we serve players across Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, and Italy, your data may be transferred and processed in jurisdictions outside your home country. We ensure that appropriate safeguards are in place whenever such transfers occur.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of Slotozen after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your personal data, please reach out to our support team. We are available 24/7 via live chat, or you can email us directly at support@slotozen.com. Our team is ready to assist with any privacy-related concerns regarding your Slotozen account.